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Terms and Conditions

Terms and Conditions for FROM THE WATER


These Terms and Conditions ("Agreement") govern your use of our online art store ("Website") and the purchase of art products ("Products") offered by FROM THE WATER ("Seller"). By accessing our Website and making a purchase, you agree to be bound by this Agreement. If you do not agree with any part of these terms, you should not proceed with using our Website or purchasing our Products.


1. Use of the Website

1.1 Eligibility: You must be at least 18 years old and capable of forming a legally binding agreement to use our Website and purchase our Products. By accessing and using our Website, you represent and warrant that you meet these eligibility requirements.

1.2 Personal Information: Your use of the Website and purchase of Products is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Swiss data protection laws. By using our Website and providing your personal information, you consent to the practices described in our Privacy Policy.

1.3 Account Registration: You may need to create an account to access certain features of our Website or complete a purchase. You are responsible for maintaining the confidentiality of your account information and restricting access to your account. You agree to accept responsibility for all activities that occur under your account.


2. Product Information and Orders

2.1 Product Descriptions: We strive to provide accurate and detailed information about our Products, including descriptions, images, and prices. However, we do not warrant that the descriptions or other content on our Website are accurate, complete, reliable, current, or error-free.

2.2 Pricing: All prices displayed on our Website are in Swiss Francs (CHF) and exclusive of any applicable taxes unless otherwise stated. Shipping costs, if applicable, will be calculated separately and added to the total price.

2.3 Orders: By placing an order through our Website, you are making an offer to purchase the selected Products. We reserve the right to accept or reject any order in our sole discretion. Upon receiving your order, we will send you an order confirmation by email, which does not constitute our acceptance of your order. Our acceptance of your order and the formation of a contract of sale occur when we dispatch the ordered Products to you.

2.4 Shipping and Delivery: We aim to process and ship orders promptly. However, shipping and delivery times may vary depending on your location and other factors beyond our control. Any delivery dates provided are estimates and not guaranteed.


3. Payment

3.1 Payment Methods: We accept payment for orders through the payment methods available on our Website. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method.

3.2 Payment Security: We employ reasonable security measures to protect your payment information. However, we cannot guarantee the absolute security of data transmitted over the internet. You acknowledge and agree that you provide your payment information at your own risk.


4. Returns and Refunds

4.1 Return Policy: We want you to be satisfied with your purchase. If you are not completely satisfied with a Product, you may return it in accordance with our Return Policy, which is available on our Website.

4.2 Refunds: Refunds for returned Products will be processed in accordance with our Refund Policy, available on our Website. Refunds may be subject to deductions for shipping costs, return fees, and other applicable charges.


5. Intellectual Property

5.1 Ownership: All intellectual property rights, including copyrights and trademarks, in the content and materials on our Website belong to the Seller or its licensors. You may not use, reproduce, distribute, modify, or create derivative works of any content on our Website without our prior written consent.


6. Limitation of Liability

6.1 Disclaimer: To the maximum extent permitted by applicable law, the Seller disclaims all warranties, express or implied, regarding the Products and the use of our Website. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website or purchase of our Products.


7. Governing Law and Jurisdiction

7.1 Applicable Law: This Agreement shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of laws principles.

7.2 Jurisdiction: Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located in Zurich, Switzerland.


8. Modifications

8.1 Amendment: We reserve the right to modify or update this Agreement at any time. Changes will be effective immediately upon posting on our Website. It is your responsibility to review this Agreement periodically for any updates. Your continued use of our Website and purchase of Products after any modifications signify your acceptance of the revised Agreement.


If you have any questions about these Terms and Conditions, please contact us at


By using our Website and purchasing our Products, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

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